Business Partnership Pillar: Roles & Responsibilities

The Business Partnership Pillar: Roles & Responsibilities course helps partners establish clear, equitable divisions of labor and accountability. Led by Richard Chandler, the Business Partners Counselor, this course addresses the crucial need for well-defined roles that maximize each partner's strengths while maintaining operational efficiency.
Three Foundations
The course is structured around three foundations of navigating roles and responsibilities:
Mental vs. Operational Burden
Understand the distinction between visible tasks and invisible responsibilities. This section helps partners recognize and fairly distribute both tangible workload and cognitive/emotional labor, ensuring balanced partnership engagement.
Transparency
Participants learn to clearly define roles and communicate responsibilities openly. They also create explicit accountability structures while maintaining flexibility for evolving business needs.
Using these Concepts to Take a Fresh Look at Organizational Roles and Responsibilities
Apply learned principles to evaluate and optimize existing role structures. This section teaches partners how to align responsibilities with individual strengths and business objectives.
Ready to Enroll?
This 2 hour, fully online and on-demand course has been tailored to fit busy schedules.
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The Course Delivers Practical Value Through:
- Framework for analyzing and distributing both visible and invisible work
- Tools for creating clear role definitions and accountability measures
- Strategies for adapting roles as the business grows and changes
- Techniques for maintaining balance and preventing role overlap
Why Choose this Course?
What sets this course apart is its comprehensive approach to role management. It provides tools that help partners create sustainable workload distributions while maintaining mutual respect and operational efficiency. By developing these skills, participants will be better equipped to build and maintain productive, balanced business partnerships.
